Kirkland Minoxidil

Return Policy

Shop with confidence with our 30-day guarantee.

We want you to be completely satisfied with your purchase. If you are not entirely happy, we are here to help.

30-Day Return Window

You have 30 calendar days to return an item from the date you received it.

Eligibility for Returns

  • Your item must be unused, sealed, and in the same condition that you received it.
  • Your item must be in the original packaging.
  • You must provide the receipt or proof of purchase (order number).

How to Initiate a Return

To start a return, please contact our support team via the Contact Us page. Include your order number and the reason for the return. We will provide you with a return shipping address and instructions.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Return Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error (e.g., you received an incorrect or defective item). Shipping costs are non-refundable.

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